What is the main goal of WillBetโ€™s Self-Exclusion Policy?

๐ŸŽฏ The main aim is to help players take control of their gambling habits by allowing them to voluntarily block access to their accountsโ€”temporarily or permanently. It's all about promoting safer, healthier play! ๐Ÿšซ๐ŸŽฐ

Purpose

Can I choose how long to self-exclude from WillBet?

โณ Yes, youโ€™re in charge! You can pick a time frame that works best for youโ€”from a short break to a permanent closure. Itโ€™s your call to help regain control. ๐Ÿง ๐Ÿ’ช

Purpose

What happens to my account during the self-exclusion period?

๐Ÿ”’ Your account will be completely lockedโ€”no bets, no withdrawals, and no gambling activities. Itโ€™s like putting your gambling on pause to focus on yourself. ๐Ÿ™…โ€โ™‚๏ธ๐ŸŽฎ

Purpose

Is it possible to reverse self-exclusion once Iโ€™ve set it?

โŒ Nope, once you activate it, it stays in place for the full period. This ensures your decision is respected and effective. ๐Ÿ›ก๏ธโฑ๏ธ

Purpose

Will I still get marketing emails during my self-exclusion?

๐Ÿ“ญ No worriesโ€”WillBet will stop all marketing and promotional messages to give you a complete break from gambling triggers. ๐Ÿ“ต๐Ÿง˜

Purpose

How do I activate self-exclusion on WillBet?

๐Ÿ–ฑ๏ธ Just log in, head to the responsible gambling section, and follow the steps for self-exclusion. Itโ€™s quick, simple, and private. ๐Ÿงฉ๐Ÿ”

Purpose

Why does WillBet encourage self-exclusion?

โค๏ธ Because your well-being matters! Self-exclusion is part of WillBetโ€™s mission to ensure gambling stays safe and fun, not harmful. ๐Ÿง ๐ŸŽ‰

Purpose

Is self-exclusion a sign of gambling addiction?

๐Ÿค” Not necessarily. Itโ€™s actually a strong, smart choiceโ€”taking a break shows awareness and responsibility. ๐Ÿง˜โ€โ™€๏ธ๐ŸŒŸ

Purpose

Will I get help or support after I self-exclude?

๐Ÿค Absolutely! WillBet offers resources and can guide you toward professional support services if you need more help. You're not alone! ๐ŸŒˆ๐Ÿ“ž

Purpose

Can I self-exclude from other gambling sites too?

๐ŸŒ Yes! You can join broader programs like national self-exclusion schemes to block access across multiple platforms. Total protection, everywhere! ๐Ÿ›ก๏ธ๐Ÿ–ฅ๏ธ

Purpose

What self-exclusion timeframes does WillBet offer?

๐Ÿ•’ WillBet gives you flexible options! Choose from 1, 3, 6, or 12 monthsโ€”or go all-in with a permanent break. Your choice, your control! ๐ŸŽฎโ›”

Timeframes

What is a temporary self-exclusion?

โธ๏ธ Itโ€™s a short-term timeout from gamblingโ€”perfect if you need a break to refocus. Options include 1, 3, 6, or 12 months. ๐Ÿง ๐ŸŒฑ

Timeframes

Can I permanently self-exclude from WillBet?

โœ… Yes! With the permanent exclusion option, your account is closed for good and cannot be reopenedโ€”ever. It's a strong step toward a gambling-free life. ๐Ÿšซ๐Ÿ”’

Timeframes

How do I request a self-exclusion on WillBet?

๐Ÿ’ฌ Just contact WillBetโ€™s Live Support! Theyโ€™ll help you set up the exclusion quickly and privately. Itโ€™s easy and confidential. ๐Ÿค๐Ÿ–ฑ๏ธ

Timeframes

Will I still be able to log in during the exclusion period?

โŒ Nope! Once the self-exclusion is active, you wonโ€™t be able to access your account until the time is up. Itโ€™s a full break, no exceptions. ๐Ÿšช๐Ÿ”

Timeframes

Can I withdraw my money during the self-exclusion?

๐Ÿ’ธ Not during the exclusion period. All access to your account, including withdrawals, is paused to help support your decision. โ›”๐Ÿ’ผ

Timeframes

Why are there different timeframes for self-exclusion?

โŒ› Because everyoneโ€™s needs are different! Whether you need a quick reset or a long-term solution, WillBetโ€™s options are designed to support your journey. ๐Ÿงญโค๏ธ

Timeframes

Can I shorten or cancel my self-exclusion once it's set?

โŒ Sorry, no take-backs! Once you choose a timeframe, itโ€™s locked in to ensure your decision is respected and effective. ๐Ÿ”๐Ÿ›ก๏ธ

Timeframes

Who can I contact if I need help choosing a timeframe?

๐Ÿ“ž Live Support is there for you! They can explain your options and help you pick the one that fits your needs best. ๐Ÿง‘โ€๐Ÿ’ป๐Ÿค—

Timeframes

Is permanent self-exclusion really forever?

๐Ÿ’ฏ Yes! It means forever. Once you go permanent, your account stays closed for lifeโ€”no reactivation, no exceptions. ๐Ÿ’”๐ŸŽฒ

Timeframes

How can I start the self-exclusion process at WillBet?

๐Ÿ“ง You have three options! You can email us, use the in-app settings, or contact our customer support team. Whatever works best for you! ๐Ÿ“จ๐Ÿ“ฑ

How to Request

Whatโ€™s the easiest way to request self-exclusion by email?

โœ‰๏ธ Simply email us at support@willbet.com, making sure to include your full name, account ID, and your preferred exclusion period. Easy peasy! ๐Ÿ“๐Ÿ“ง

How to Request

Can I request self-exclusion directly through the WillBet app?

๐Ÿ“ฒ Yes! Just go to the "Responsible Gambling" section in your account settings, select "Self-Exclusion," and choose your timeframe. Itโ€™s all done within the app! ๐Ÿ’ป๐Ÿ”’

How to Request

What details do I need to include in the email request for self-exclusion?

๐Ÿ“‹ Include your full name, account ID, and the self-exclusion period you want (1 month, 3 months, etc.). The more info you provide, the smoother the process! ๐Ÿง‘โ€๐Ÿ’ป

How to Request

What if Iโ€™m not sure which self-exclusion period to choose?

๐Ÿค” No problem! Our Customer Support Team is available 24/7 to help you pick the best option based on your needs. Just reach out! ๐Ÿ’ฌ๐ŸŒ

How to Request

How can I get assistance if I need help with self-exclusion?

๐Ÿ’ฌ Our Customer Support team is always ready to assist you. Theyโ€™re available 24/7 to guide you through the process. ๐Ÿ•’๐Ÿค

How to Request

Will I need to provide personal information when requesting self-exclusion?

๐Ÿ†” Yes! Weโ€™ll ask for your full name and account ID to confirm your identity and process your request securely. ๐Ÿ”‘๐Ÿ‘ค

How to Request

Can I change my self-exclusion period once itโ€™s been set?

๐Ÿ”’ Once the self-exclusion is set, you canโ€™t change it. This ensures you get the full benefit of your chosen break. ๐Ÿ›‘๐Ÿ“†

How to Request

How long will it take for my self-exclusion to take effect after I submit my request?

โณ Your self-exclusion will take effect immediately after itโ€™s processed. Youโ€™ll be notified once it's all set! ๐Ÿ“ฒโœ”๏ธ

How to Request

Can I undo my self-exclusion request after sending it?

โŒ Once the self-exclusion is in place, it canโ€™t be undone until the period is over. This helps support your decision and commitment to responsible gambling. ๐Ÿ›‘๐Ÿ”’

How to Request

What happens to my account when I request self-exclusion?

๐Ÿšซ As soon as your request is processed, your account will be immediately deactivated for the chosen period. You wonโ€™t be able to log in, place bets, or deposit funds. Your account is on pause! โธ๏ธ

Immediate Effects

Can I still log in to my account after self-exclusion?

โŒ No, once your self-exclusion is in place, logging in will be restricted. Your account will be inaccessible until the exclusion period ends. ๐Ÿ›‘๐Ÿ”’

Immediate Effects

What happens to bets Iโ€™ve placed before self-excluding?

๐Ÿ… Any active bets at the time of self-exclusion will still be settled based on our standard terms and conditions. However, you wonโ€™t be able to cancel or cash out these bets. ๐ŸŽฒ๐Ÿ’ฐ

Immediate Effects

Can I cancel my active bets after initiating self-exclusion?

โŒ Once youโ€™ve requested self-exclusion, you canโ€™t cancel or cash out your active bets. These will be settled according to our regular rules. ๐Ÿ”„๐Ÿ’ธ

Immediate Effects

What happens to the money in my account after self-exclusion?

๐Ÿ’ต Any remaining balance will be returned to you, unless there are ongoing security checks or disputes. Your funds will be safely refunded to you! ๐Ÿ”๐Ÿ’ณ

Immediate Effects

Will I be able to place new bets after initiating self-exclusion?

๐Ÿšซ No new bets can be placed during the self-exclusion period. The goal is to give you a complete break from gambling activities. ๐Ÿง˜โ€โ™‚๏ธโŒ

Immediate Effects

How is my account balance handled during self-exclusion?

๐Ÿ’ฐ Your remaining balance will be returned to you unless there are specific checks in progress. WillBet ensures that all funds are securely refunded. ๐Ÿ”’๐Ÿ’ณ

Immediate Effects

If I have a dispute, will my self-exclusion affect my account?

โš–๏ธ If thereโ€™s an ongoing dispute or security check, it might delay the return of your funds, but once everything is cleared, the balance will be refunded to you. โณ๐Ÿ”

Immediate Effects

How long does it take for my remaining funds to be refunded?

โฑ๏ธ It depends on the situation! If there are no checks or disputes, the refund will be processed as quickly as possible. ๐Ÿ’ธ๐Ÿ’จ

Immediate Effects

Can I reverse my self-exclusion once itโ€™s been activated?

๐Ÿ”„ Unfortunately, once the self-exclusion is in effect, itโ€™s final for the chosen period. You wonโ€™t be able to reverse it until the time expires. ๐Ÿ›‘๐Ÿ“…

Immediate Effects

What happens to my WillBet account during the self-exclusion period?

๐Ÿšซ Your WillBet account will be completely inaccessible during the self-exclusion period. You also wonโ€™t be able to create any new accounts. ๐Ÿ›‘๐Ÿ”‘

Conditions

Can I deposit or withdraw funds during self-exclusion?

๐Ÿ’ณ During the self-exclusion, no deposits, withdrawals, or gambling activities are allowed. Your funds will stay locked until the exclusion ends. ๐Ÿ›‘๐Ÿ’ฐ

Conditions

Will my pending bets still be valid during self-exclusion?

โœ… Yes! Any bets you placed before the self-exclusion will remain valid and will be settled according to our standard terms. ๐Ÿ“ˆ๐ŸŽฒ

Conditions

Can I withdraw winnings from bets placed before the self-exclusion?

๐Ÿ’ต Once the self-exclusion period ends, youโ€™ll be able to withdraw winnings from qualifying bets. Until then, your account will be restricted. โณ๐Ÿ’ธ

Conditions

Can I change the duration of my self-exclusion once itโ€™s been set?

โŒ No! Once you choose the self-exclusion period, you canโ€™t shorten or modify it. It will stay in place until the time is up. ๐Ÿ•’๐Ÿ”’

Conditions

What happens if I try to bypass the self-exclusion?

โš ๏ธ If you try to create a new account or bypass the exclusion in any way, WillBet wonโ€™t be liable for any gambling activity or losses. Stick to the plan! ๐Ÿšซ๐Ÿ‘ค

Conditions

Can I still access my account after the exclusion period ends?

โœ… Yes! Once the self-exclusion period is over, your account will be reactivated, and youโ€™ll be able to log in and resume activities. ๐ŸŽ‰๐Ÿ”‘

Conditions

What does WillBet mean by "liability waiver" in the self-exclusion agreement?

๐Ÿ“œ By opting for self-exclusion, you acknowledge that this is a voluntary decision, and WillBet wonโ€™t be responsible if you attempt to bypass the exclusion. Stay committed! ๐Ÿ™Œ๐Ÿ”’

Conditions

Is there any chance I can get my self-exclusion period shortened?

๐Ÿ”„ Sadly, no. The duration you set is locked in place, and you wonโ€™t be able to modify it before the end. Itโ€™s all about taking a meaningful break! ๐Ÿง˜โ€โ™€๏ธโณ

Conditions

Why canโ€™t I access my account during self-exclusion?

๐Ÿ”’ The whole point of self-exclusion is to give you a complete break from gambling activities. The restriction ensures you can take time to reset and focus on your well-being. ๐Ÿง ๐ŸŒฑ

Conditions

What happens when my self-exclusion period ends?

๐Ÿ”„ Once your self-exclusion ends, your account will be automatically reactivated. Youโ€™ll get a confirmation email to let you know itโ€™s all set. ๐Ÿ“ง๐ŸŽ‰

Reactivation Post-Exclusion

Will I be notified when my account is reactivated?

๐Ÿ“ฒ Yes! A confirmation email will be sent to your registered email address, letting you know that your account is back up and running. ๐Ÿ“ฌ๐Ÿ’Œ

Reactivation Post-Exclusion

Can I extend my self-exclusion period once it ends?

โณ If you opted for a temporary exclusion, you can extend it! Just contact Customer Support before the end of the period to request an extension. ๐Ÿ™‹โ€โ™‚๏ธ๐Ÿ“ž

Reactivation Post-Exclusion

How soon can I access my account after self-exclusion ends?

๐Ÿ•’ Once the self-exclusion period ends, your account will be reactivated right away! You can log back in and resume your activities. ๐ŸŽฎ๐Ÿ”‘

Reactivation Post-Exclusion

What if I donโ€™t want to continue gambling after the self-exclusion period ends?

๐Ÿง˜โ€โ™‚๏ธ If you feel that youโ€™re not ready to return, you can always reach out to Customer Support to extend your exclusion or get further guidance. ๐Ÿ™Œ๐Ÿ’ฌ

Reactivation Post-Exclusion

Can I reverse or change a permanent self-exclusion once itโ€™s been set?

โŒ No, permanent exclusions are final. Once you choose this option, your account will remain closed permanently. Itโ€™s a long-term commitment to your well-being. ๐Ÿ”’๐Ÿ’”

Reactivation Post-Exclusion

Will I be able to make deposits or place bets after the self-exclusion ends?

๐Ÿ’ณ Yes, once your account is reactivated, youโ€™ll be able to deposit funds and place bets as normal, unless you've made another choice regarding your gambling habits. ๐ŸŽฐ๐Ÿ’ฐ

Reactivation Post-Exclusion

If I change my mind about self-exclusion, can I cancel the reactivation?

โ›” If your self-exclusion period ends and your account is reactivated, you canโ€™t cancel it. Youโ€™d need to reach out to Customer Support for any further assistance. ๐Ÿ“ž๐Ÿ”„

Reactivation Post-Exclusion

How far in advance do I need to contact support to extend my exclusion?

๐Ÿ“… You need to contact Customer Support before the exclusion period ends if you wish to extend it. Donโ€™t wait until the last minute! ๐Ÿ•’๐Ÿ“ž

Reactivation Post-Exclusion

Can I still access my account immediately if Iโ€™ve extended my temporary self-exclusion?

๐Ÿ›‘ If you extend your temporary exclusion, your account will remain inactive until the new exclusion period expires. Youโ€™ll have to wait for the extension to finish before regaining access. โณโŒ

Reactivation Post-Exclusion

Why should I seek professional help if I feel like Iโ€™m losing control over my gambling?

๐Ÿง  If gambling is becoming too much, seeking professional help can give you the support and tools you need to regain control. Don't hesitateโ€”help is out there! ๐Ÿค๐Ÿ’™

Self-Exclusion for Problem Gambling

How can WillBet help me if Iโ€™m struggling with gambling?

๐ŸŒŸ We collaborate with organizations like Gamblers Anonymous and Gambling Therapy, providing valuable resources to help you manage gambling behavior. ๐Ÿ’ฌ๐Ÿ’ช

Self-Exclusion for Problem Gambling

What is Gamblers Anonymous?

๐Ÿค Gamblers Anonymous is a global support group offering a safe space for people dealing with gambling issues. Youโ€™ll find encouragement and understanding from others who are going through the same thing. ๐ŸŒ๐Ÿ’š

Self-Exclusion for Problem Gambling

How can Gambling Therapy help me?

๐Ÿง‘โ€๐Ÿ’ผ Gambling Therapy offers expert advice, emotional support, and practical resources to help individuals and families struggling with gambling addiction. You donโ€™t have to go through it alone. ๐Ÿ’ป๐Ÿ“ž

Self-Exclusion for Problem Gambling

Are these organizations available for anyone, even if I donโ€™t live near them?

๐ŸŒ Yes! Both Gamblers Anonymous and Gambling Therapy offer online support, so you can access help no matter where you are in the world. ๐Ÿ–ฅ๏ธ๐Ÿ’ฌ

Self-Exclusion for Problem Gambling

Will my privacy be protected when seeking help from these organizations?

๐Ÿ”’ Absolutely! Both Gamblers Anonymous and Gambling Therapy prioritize your privacy and confidentiality, ensuring that your personal information is kept secure. ๐Ÿ•ต๏ธโ€โ™‚๏ธ๐Ÿ’ก

Self-Exclusion for Problem Gambling

How do I get in touch with Gamblers Anonymous?

๐Ÿ“ž You can visit the Gamblers Anonymous website to find your local chapter or access online meetings. Theyโ€™re available 24/7 to help you out. ๐ŸŒ๐Ÿ‘ฅ

Self-Exclusion for Problem Gambling

Is there a cost to join Gamblers Anonymous or Gambling Therapy?

๐Ÿ’ธ No, both organizations offer free support to anyone who needs it. Your mental and emotional health are more important than any cost. ๐Ÿ’š๐Ÿ™Œ

Self-Exclusion for Problem Gambling

Can I get professional help if Iโ€™m still unsure about quitting gambling?

๐Ÿค” Yes! Whether you want to take a break or stop gambling completely, Gamblers Anonymous and Gambling Therapy offer guidance tailored to your needs. Start with a conversation! ๐Ÿ’ฌ๐Ÿ›‘

Self-Exclusion for Problem Gambling

What if I just need someone to talk to about my gambling issues?

๐Ÿ—ฃ๏ธ Both Gamblers Anonymous and Gambling Therapy provide counseling and emotional support, so if youโ€™re feeling overwhelmed, donโ€™t hesitate to reach out. Help is just a conversation away. ๐Ÿ’–๐Ÿ“ž

Self-Exclusion for Problem Gambling

What is mandatory self-exclusion at WillBet?

๐Ÿšจ In certain cases, if we detect signs of gambling addiction or erratic behavior, we may enforce a mandatory self-exclusion to protect your well-being. Your health is our priority! ๐Ÿ’™๐Ÿ”’

Mandatory

Why would WillBet enforce mandatory self-exclusion?

๐Ÿง  If we notice behavior that suggests a gambling problem, we may step in with a mandatory self-exclusion to help you take a break and seek support. Itโ€™s all about your well-being. ๐ŸŒฑ๐Ÿ’ช

Mandatory

How will I be notified about a mandatory self-exclusion?

๐Ÿ“ง Youโ€™ll receive communication from us explaining the details of the exclusion, including the duration and any other relevant information. Stay informed! ๐Ÿ“ฌ๐Ÿ”‘

Mandatory

Can I request a mandatory self-exclusion, or is it something WillBet decides?

โŒ A mandatory self-exclusion is initiated by us if we detect problematic behavior, but if you feel itโ€™s necessary, you can always request a voluntary one. Your decision matters! ๐Ÿค๐Ÿ’ฌ

Mandatory

How long will a mandatory self-exclusion last?

โณ The duration of the mandatory self-exclusion depends on the situation. Youโ€™ll be informed about how long it will last when we notify you. ๐Ÿ“…๐Ÿ›‘

Mandatory

Will I be able to access my account during the mandatory self-exclusion?

๐Ÿšซ No, during the exclusion, your account will be locked to prevent any gambling activity. This gives you the space needed to focus on your well-being. ๐Ÿง˜โ€โ™€๏ธ๐Ÿ”’

Mandatory

Can I appeal a mandatory self-exclusion decision?

โš–๏ธ If you feel the exclusion is unjust, you can reach out to our Customer Support team for assistance. Weโ€™re here to listen and offer support. ๐Ÿ’ฌ๐Ÿค

Mandatory

Will I be informed about the reasons for the mandatory self-exclusion?

๐Ÿ“ Yes! Youโ€™ll receive a clear explanation of why the exclusion is happening and how long it will last. Transparency is key! ๐Ÿ‘€๐Ÿ“ง

Mandatory

How can I stay in touch with WillBet if Iโ€™m undergoing a mandatory self-exclusion?

๐Ÿ“ž You can still contact Customer Support for any questions or concerns while youโ€™re excluded. Weโ€™re always available to assist you. ๐ŸŒ๐Ÿ’ฌ

Mandatory

What should I do if I feel I need help during the mandatory self-exclusion?

๐Ÿค” If you need support or guidance, reach out to Gamblers Anonymous or Gambling Therapyโ€”we also offer resources to help you during this time. ๐Ÿง‘โ€๐Ÿ’ผ๐Ÿ’š

Mandatory

How does WillBet prevent self-excluded users from creating new accounts?

๐Ÿ” WillBet uses advanced monitoring systems to detect and block users who try to create new accounts during their self-exclusion. Weโ€™re committed to keeping things secure! ๐Ÿ›ก๏ธ๐Ÿ’ป

Monitoring & Enforcement

Am I responsible for following the terms of my self-exclusion?

โœ”๏ธ Yes, itโ€™s important for you to adhere to the terms of your self-exclusion. While we take action to monitor, your commitment is key! ๐Ÿ’ช๐Ÿ“œ

Monitoring & Enforcement

What happens if I try to create a new account while self-excluded?

๐Ÿšซ If you attempt to create a new account during your self-exclusion, our systems will likely detect it and block the account. Donโ€™t worry, weโ€™ve got your back! ๐Ÿ›‘๐Ÿ‘ฅ

Monitoring & Enforcement

WillBet guarantee that I wonโ€™t be able to bypass the self-exclusion?

๐Ÿง We take reasonable steps to ensure that self-excluded users canโ€™t bypass the system, but ultimately, itโ€™s your responsibility to follow the agreement. Stick to your commitment! ๐Ÿ’ผ๐Ÿ”’

Monitoring & Enforcement

What if I ignore my self-exclusion and continue gambling?

โš ๏ธ If you breach the self-exclusion, WillBet is not liable for any gambling activity or losses that occur. Itโ€™s important to take the break seriously for your own well-being. ๐Ÿ›‘๐Ÿ’ธ

Monitoring & Enforcement

Does WillBet track if I try to create a new account after self-exclusion?

๐Ÿ“Š Yes! Our monitoring systems track any attempts to create new accounts and take action if necessary. We want to ensure your break from gambling is respected. ๐Ÿ”๐Ÿ›‘

Monitoring & Enforcement

How can I make sure I donโ€™t violate the self-exclusion agreement?

โœ… To ensure you stick to the agreement, avoid trying to create new accounts or bypass the system. If you need support, Customer Support is here to help! ๐Ÿ“ž๐Ÿ’ฌ

Monitoring & Enforcement

What should I do if I realize Iโ€™ve breached my self-exclusion terms?

๐Ÿค” If youโ€™ve unintentionally violated the agreement, reach out to Customer Support immediately to discuss next steps and get guidance on how to handle it. ๐Ÿ’ก๐Ÿ’ฌ

Monitoring & Enforcement

What happens if I fail to comply with my self-exclusion agreement?

โš–๏ธ If you break the agreement, WillBet is not liable for any gambling activity that happens afterward. Itโ€™s crucial to stick to the terms for your own safety. ๐Ÿ”’๐Ÿ’ก

Monitoring & Enforcement

Can I appeal if I believe my self-exclusion was incorrectly enforced?

๐Ÿ“ Yes! If you believe thereโ€™s been a mistake, you can always contact Customer Support for assistance. Weโ€™re here to listen and help clear things up! ๐Ÿ—ฃ๏ธ๐Ÿ“ž

Monitoring & Enforcement

What does WillBet mean when they say theyโ€™re not responsible for financial losses during self-exclusion?

๐Ÿ’ธ If you continue gambling or incur losses during the self-exclusion period, WillBet is not responsible for any financial outcomes. Itโ€™s important to respect your break and avoid gambling! ๐Ÿ›‘๐Ÿ’ฐ

Liability Waiver

Can I still gamble or incur losses while Iโ€™m self-excluded?

๐Ÿšซ Once youโ€™ve opted for self-exclusion, you should refrain from gambling. If you do gamble, WillBet wonโ€™t be responsible for any losses or activity during this time. Stay committed! ๐Ÿ”’๐Ÿ’ธ

Liability Waiver

Does WillBet monitor if I continue gambling during the self-exclusion period?

๐Ÿ” Yes! WillBet monitors accounts to ensure that self-exclusion terms are followed, but ultimately, itโ€™s your responsibility to stick to the agreement. ๐Ÿšจ๐Ÿ‘€

Liability Waiver

What happens if I bypass the self-exclusion system using a new account?

โš ๏ธ WillBet wonโ€™t be liable if you succeed in bypassing the exclusion system through new or undisclosed accounts. Itโ€™s essential to honor your self-exclusion. ๐Ÿ™…โ€โ™‚๏ธ๐Ÿ”

Liability Waiver

What should I do if I want to make sure I donโ€™t bypass the system?

๐Ÿง˜โ€โ™‚๏ธ To make sure you stay compliant, avoid creating new accounts or finding alternate ways to gamble. Customer Support is always available to help you during this period. ๐Ÿ’ฌ๐Ÿ“ž

Liability Waiver

What does WillBet mean by "undisclosed accounts"?

๐Ÿ•ต๏ธโ€โ™‚๏ธ Undisclosed accounts refer to any accounts you might create without informing us, which bypass the self-exclusion system. It's important to be transparent and stick to the rules! ๐Ÿค๐Ÿ’ก

Liability Waiver

Can I still create a new account if I accidentally forgot about my self-exclusion?

๐Ÿšซ Once youโ€™ve self-excluded, creating new accounts is prohibited. If you accidentally violate this, contact Customer Support right away for assistance. ๐Ÿ›‘๐Ÿ’ป

Liability Waiver

Will I be penalized if I breach my self-exclusion?

โš–๏ธ If you breach your self-exclusion agreement, WillBet wonโ€™t be liable for any gambling activity or losses, and it could result in further action being taken. Stay on track for your well-being! ๐Ÿšท๐Ÿ’ก

Liability Waiver

Can I get my self-exclusion lifted if I change my mind during the period?

โณ No, once the self-exclusion is set, it will remain in effect for the agreed period. You canโ€™t lift it prematurely. If you need help, reach out to Customer Support. ๐Ÿšซ๐Ÿ•“

Liability Waiver

What are my responsibilities when I opt for self-exclusion at WillBet?

๐Ÿ“ By requesting self-exclusion, you agree to follow the terms and not bypass the system. If you continue gambling or incur losses, WillBet is not responsible. Stick to your decision for your safety! ๐Ÿ‘๐Ÿ›‘

Liability Waiver

Can family or friends request self-exclusion on behalf of someone else?

๐Ÿ’ฌ Yes, family members or friends can request self-exclusion for a loved one if theyโ€™re concerned about their gambling habits. Weโ€™re here to help those who need support! ๐Ÿค๐Ÿ’š

Third-Party Exclusion

What do I need to request self-exclusion for someone else?

๐Ÿ“ Youโ€™ll need written consent from the user, if possible, and supporting documents to prove your relationship and concern. We want to make sure everything is handled responsibly! ๐Ÿ“„๐Ÿ“‘

Third-Party Exclusion

Why is written consent needed when requesting self-exclusion for someone else?

โœ๏ธ Written consent ensures that the user agrees to the self-exclusion. We respect personal autonomy, and consent is key to ensuring fairness and transparency. โœ”๏ธ๐Ÿ“œ

Third-Party Exclusion

What kind of supporting documents do I need to provide?

๐Ÿ–ผ๏ธ Documents like a birth certificate, marriage certificate, or any other official proof of relationship that shows your connection to the user will be required. This helps us verify the request. ๐Ÿท๏ธ๐Ÿ’ผ

Third-Party Exclusion

What happens if the user doesnโ€™t consent to the self-exclusion request?

๐Ÿšซ If the user doesnโ€™t provide consent, we canโ€™t proceed with the self-exclusion. Consent is crucial to ensuring the process is fair and respectful. ๐Ÿ’ญ๐Ÿ”’

Third-Party Exclusion

How do I submit the written consent and supporting documents?

๐Ÿ“ง You can send the necessary documents to our Customer Support team via email. Be sure to include all the requested details for smooth processing! ๐Ÿ“จ๐Ÿ’ป

Third-Party Exclusion

Will my request for self-exclusion on behalf of a loved one be processed quickly?

โฑ๏ธ We aim to process all requests as quickly as possible. However, ensuring we have the right documentation may take some time. Weโ€™ll keep you updated on the progress! ๐Ÿ“จโš™๏ธ

Third-Party Exclusion

Can I request self-exclusion for a friend if theyโ€™re not aware of it?

๐Ÿค” Ideally, the user should be aware of the request. If theyโ€™re unable to provide consent, we may still need to explore other options to ensure fairness. Reach out to Customer Support for guidance. ๐Ÿ’ฌโ“

Third-Party Exclusion

What happens after the self-exclusion request is approved?

โœ… Once approved, the userโ€™s account will be locked for the exclusion period, and they will not be able to access gambling services. You will also be notified of the confirmation. ๐Ÿ“ฉ๐Ÿšท

Third-Party Exclusion

Can I cancel the self-exclusion request after submitting it?

โŒ Once the request has been processed and confirmed, it canโ€™t be canceled. Itโ€™s an important decision, so we encourage you to carefully consider the request before submitting it. ๐Ÿ’ญ๐Ÿ”’

Third-Party Exclusion

How does WillBet encourage responsible gambling?

๐ŸŽฏ WillBet encourages responsible gambling by offering tools like deposit limits, session time reminders, and cooling-off periods. These help you stay in control while enjoying your experience! ๐Ÿ›‘๐Ÿ’ก

Third-Party Exclusion

Where can I find resources for responsible gambling on WillBet?

๐Ÿ“– You can visit our Responsible Gambling page for resources, including helpful tools to manage your gambling and stay within your limits. Weโ€™ve got your back! ๐Ÿ ๐Ÿ’š

Third-Party Exclusion

What tools are available to help me manage my gambling?

๐Ÿ› ๏ธ We provide deposit limits, session time reminders, and cooling-off periodsโ€”all designed to help you stay in control. Take advantage of these features to stay balanced! ๐Ÿ•’๐Ÿ’ณ

Third-Party Exclusion

How can I set a deposit limit on my account?

๐Ÿ’ณ Simply go to your account settings, find the Responsible Gambling section, and set your desired deposit limit. Itโ€™s a simple way to manage your spending and keep things in check. ๐Ÿ’ฐโœ…

Third-Party Exclusion

What is a cooling-off period, and how can I use it?

๐ŸงŠ A cooling-off period gives you a break from gambling by temporarily locking your account. Itโ€™s a great tool if you feel you need some time away to reset. ๐Ÿ›‘๐Ÿ”’

Third-Party Exclusion

How does WillBet ensure safe gambling practices in different regions?

๐ŸŒ WillBet promotes safe gambling practices worldwide, including Asia, Canada, and Australia. We aim to protect our users everywhere we operate with our self-exclusion policies and responsible gambling tools. ๐ŸŒ๐Ÿ’ผ

Third-Party Exclusion

What should I do if I need further assistance with responsible gambling?

๐Ÿ“ž If you have any questions or need help, our Safer Gambling Team is available at support@willbet.com. Donโ€™t hesitate to reach out for guidance! ๐Ÿ’ฌ๐Ÿง‘โ€๐Ÿ’ผ

Third-Party Exclusion

Can I contact WillBetโ€™s Safer Gambling Team if I need support during my self-exclusion?

๐Ÿ’Œ Absolutely! Our Safer Gambling Team is always ready to assist with any concerns or support during your self-exclusion period. Weโ€™re here for you! ๐Ÿค๐Ÿ’ฌ

Third-Party Exclusion

Does WillBet have a policy for users in all regions, like Asia and Canada?

๐ŸŒ Yes! Our Self-Exclusion Policy applies to all regions where WillBet operates, including Asia, Canada, and Australia. Weโ€™re committed to responsible gambling everywhere! ๐ŸŒ๐Ÿ›ก๏ธ

Third-Party Exclusion

How can I make sure Iโ€™m practicing responsible gambling?

๐Ÿ’ก Stay mindful by using tools like deposit limits, time reminders, and cooling-off periods. Itโ€™s also important to regularly check in with yourselfโ€”responsible gambling is about balance! โš–๏ธ๐Ÿ’š

Third-Party Exclusion